Server The Residence at Paine Estate

LCB Senior LivingWayland, MA
Onsite

About The Position

LCB Senior Living is hiring Servers at The Residence at Paine Estate in Wayland, MA. This role involves providing a high level of customer service and promoting a restaurant-style dining atmosphere for residents and guests. The Server will work closely with the Culinary Services Director and/or Executive Director to ensure resident satisfaction with food and dining programs. Key duties include setting tables, serving beverages, reviewing daily menus, taking and delivering meal orders, clearing tables, assisting with dining enhancement programs and special events, and maintaining cleanliness and sanitation in the dining room. The position also requires communicating resident preferences to management for menu planning and fostering teamwork among all staff. LCB, including its managed care communities, is an Equal Opportunity Employer.

Requirements

  • The ability to respond calmly to emergency situations is essential.
  • Strong organization and time management skills.
  • The ability to communicate in English both orally and in writing is essential.
  • Focused and dedicated to provide excellent customer service.
  • Able to handle multiple jobs and priorities.
  • Less than High School education.

Responsibilities

  • Provide a high level of customer service and promote a restaurant style dining atmosphere.
  • Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance to LCB standards.
  • Serve residents and guests beverages as requested.
  • Review daily menu with residents.
  • Takes and delivers accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
  • Assist with preparation and execution of dining enhancement programs.
  • Adhere to Quality Enhancement standards and standard food safety practices.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • When applicable acquaint new residents with menus, seating, and dining options and hours.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate resident likes and dislikes to food service director and/or dining room manager for menu planning purposes and resident satisfaction.
  • Create a strong sense of team work and cooperation among all staff.
  • Attend pre-meal stand up held for all dining and kitchen staff.
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