Server - Food - Draft Kings Restaurant

Casino and•East Saint Louis, IL

19d•Onsite

About The Position

The Server position at Draft Kings Restaurant is responsible for providing exceptional customer service, efficiently and accurately serving food and beverages, and maintaining a clean and organized work environment. This role requires knowledge of company products, strong salesmanship, and the ability to operate a point of sales system. Servers must also adhere to company policies, communicate effectively with team members, and comply with all state and local liquor laws and health regulations.

Requirements

1 year Server experience in a fast-paced environment, required
Food Handler Certification, required
High School Diploma/GED, required
Must be 21 years of age or older
Must have basic mathematical skills
Hep A vaccination on, or before, first day of work
Must be able to work Weekends and Holidays
Able to effectively communicate in English via verbal and written

Responsibilities

Participate regularly in departmental and company meetings.
Provide exceptional customer service, treating guests and coworkers with respect.
Serve guest food and alcoholic/non-alcoholic drinks efficiently and accurately.
Ensure guests are 21 or older before serving alcoholic beverages by accurately checking guest ID.
Be knowledgeable in the products the company serves.
Understand salesmanship and customer service principles.
Properly operate the point of sales system and account for all service items.
Follow company procedures for accurate payment collection.
Effectively communicate with front of house and back of house team members.
Follow the company’s attendance policy and other rules and regulations.
Uphold great communication with guests, build rapport, and engage in friendly conversations.
Keep restaurant/bar workstations and surrounding areas stocked, clean, safe, and organized.
Comply with all rules, regulations, and policies of the food and beverage department.
Serve food/drink, greet and seat guests, bus tables, run food/drink, perform side work, and other required functions.
Satisfactorily complete assignable work tasks requested by departmental leaders.
Abide by all state and local liquor laws and health department rules/regulations.
Immediately report any safety hazards, problems, or maintenance issues.
Ensure customer service standard steps are met and retained.
Perform other duties as assigned.