Server - Gjelina LA

Gjelina Group•Los Angeles, CA

3d•$18•Onsite

About The Position

As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, the ability to multitask and stay organized. The Server is the main point of contact with guest interaction. The Server maintains the attitude and energy of bistro service while cultivating a fine dining experience with exceptional food and beverage knowledge. Passion for hospitality and food leads their ability to navigate guest interaction and service with grace.

Requirements

Must be organized, self-motivated, and proactive with a strong attention to detail
Full knowledge of all in-house food and beverage menus
Ability to use all relevant items of equipment
Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures
Ability to use the restaurant point of sale system
Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner
Ability to keep calm when faced with any unusual situations
Ability to perform the essential functions of the job
State Alcohol Training Awareness Program
State Anti Sexual Harassment Training
Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

Nice To Haves

Open availability for Friday, Saturday, and Sunday Shifts

Responsibilities

Report for duty on time, clocking in for your shift using the timeclock
Manage your time including taking rests and meal breaks in compliance with state Labor Law; keeping managers informed when you leave the floor
Maintain high standards of appearance and hygiene at all times, that includes clean hair, nails, and no heavy perfumes or colognes
Adhere to all health, safety, alcohol control and sanitation protocols
Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
Organize, clean, and maintain all server stations
Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service
Prepare the floor for opening and closing of each shift; stocking, cleaning, preparing
Attend to guest needs throughout the dining room; coursing food orders and sending through the POS
Run food, drinks, and bus tables in your section throughout service
Complete all assigned side work pre and post shift
Attend trainings and pre-shift meetings
Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc.
Responsible for in-depth knowledge of food menu and ingredients in each dish, vendors and farmers, etc.
Responsible for communicating all guest allergies with a manager
Fully understand the floorplan, table numbers, and seat positions of the entire venue
Supporting the management team in all aspects of in-house service and events