Server - Mian (Part Time)
About The Position
Responsible for providing service to all casino customers in an efficient, courteous, and professional manner, displaying a high standard of customer service. This role requires knowledge of menu items, specials, and prices, as well as complete knowledge of all job-related procedures. The Server will pick up empty glasses, dishes, and silverware, return them to the proper area, and assist in the preparation of drink orders. They will work in their assigned area, taking drink orders, presenting drinks to customers, accepting payment, and giving change. The Server will handle guest complaints or problems promptly and courteously, ensure thorough communication between shifts, and comply with all departmental rules, side work assignments, and procedures. All other specified or assigned duties will also be performed.
Requirements
- One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
- Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.).
- Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
- Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.
- Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
- Ability to communicate with Team members and guests.
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
- Ability to work flexible shifts and days of the week including holidays.
Responsibilities
- Provide service to all casino customers in an efficient, courteous, and professional manner.
- Display a high standard of customer service.
- Know menu items, specials, and prices.
- Possess complete knowledge of all procedures related to the job.
- Pick up empty glasses, dishes, silverware and return them to the proper area.
- Assist in the preparation of drink orders as required (icing glasses, garnishing drinks).
- Work in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
- Handle any guest’s complaints or problems in a prompt and courteous manner.
- Ensure thorough communication between shifts.
- Comply with all departmental rules, side work assignments, and departmental procedures.
- Perform all other duties specified or assigned.
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking
- On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
