Server - Gabriel'S (Full Time)

Compass Group•Austin, TX
•Onsite

About The Position

We are hiring immediately for full time SERVER - GABRIEL'S positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires greeting guests warmly, taking orders efficiently, and delivering food promptly and professionally while maintaining safe food handling and sanitation standards. The server will follow up with guests to assist with any additional needs, demonstrate complete understanding of menu items and ingredients, and advise guests on food and drink combinations. Accommodation of reasonable requests and noting preferences is key. The role also requires demonstrating knowledge of specialized diets and allergens as needed, communicating with back-of-the-house staff for order accuracy and special requests, and exhibiting exceptional communication skills. Flexibility and patience are important when interacting with guests and staff. Responsibilities include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal or medical information. Promptly addressing complaints or issues and relaying them to a supervisor is also part of the role. The server will ensure the dining room is properly set up before and after service, keep the area clean and neat, and meet established sanitation standards. Operation of various equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines, is required. Collaboration with staff from other departments for special events and functions is also expected. Performs other duties as assigned.

Requirements

  • Must have a valid Texas Alcoholic Beverage Commission certificate.

Responsibilities

  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
  • Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients.
  • Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
  • As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others.
  • Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follow proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of its sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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