Server - Chips 'N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK

2d•Onsite

About The Position

As a Server for Traditions Hospitality Group, you'll be an essential part of our team, providing exceptional service to our guests and ensuring they have a memorable dining experience. Your professionalism, attention to detail, and friendly demeanor will contribute to the success of our establishment. We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Requirements

Must be at least 18 years old.
Must be able to pass a background check.
Must be able to obtain a Gaming License (if applicable).
Must be able to obtain an ABLE Liquor License.
Flexible schedule, including evenings, weekends, and holidays.
Previous experience as a server or in a customer service role preferred but not required.
Strong interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Positive attitude and willingness to learn.

Responsibilities

Greet guests warmly and guide them through the dining experience with professionalism and enthusiasm.
Take food and beverage orders accurately and enter them into the POS system promptly.
Serve food and beverages to guests in a timely manner, ensuring accuracy and presentation.
Check on guests regularly to ensure satisfaction and address any concerns or special requests.
Assist with menu recommendations and upselling of specials or additional items.
Handle cash and credit card transactions accurately and efficiently.
Maintain cleanliness and organization of the dining area, including resetting tables and replenishing supplies.
Collaborate with kitchen and bar staff to ensure smooth service and guest satisfaction.
Adhere to all safety and sanitation guidelines to maintain a clean and safe environment.