Server

Dave & Buster's Inc.•Arcadia, CA

6d•$17 - $17•Onsite

About The Position

Dave & Buster’s offers a unique work environment where no two days are the same, providing flexible schedules suitable for accommodating school or other jobs. The company emphasizes a fun atmosphere with awesome co-workers. This position is responsible for ensuring Guests have an unparalleled experience by providing fast, friendly service and being attentive to their needs, delivering the best combination of food, drinks, and games in an ideal environment for celebrating fun.

Requirements

Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience
Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
Must be able to read and communicate in English
Dressed in proper dress code requirements, looking neat, clean and professional at all times
Must be at least 18 years of age
Work days, nights and/or weekends as required
Work in noisy, fast paced environment with distracting conditions
Read and write handwritten notes
Lift and carry up to 30 pounds
Move about facility and stand for long periods of time
Walk or stand 100% of shift
Reach, bend and stoop frequently

Responsibilities

Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Takes prompt corrective action where necessary or suggests alternative courses of action
Creates a warm, fun atmosphere for Guests and Team Members
Adheres to company’s sanitation procedures
Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager
Greets newly seated Guests’ in a friendly and timely manner
Accurately takes Guests’ food and drink orders
Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges
Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed
Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
Assists in party set up and breakdown
Busses and resets tables as needed
Assists other Team Members as needed or as business dictates
Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
Participates in all incentives and contests, driving sales and promoting the brand
Follows portion guidelines to ensure cost control, while maximizing the Guest experience
Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner
Keeps station clean, sets up and takes down station tables appropriately
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness