Server

BallenIsles Country ClubNaples, FL
Onsite

About The Position

The Server position is integral to the guest experience and provide food & beverage services to the guests of the property. The Server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.

Requirements

  • 1-2 years of food service experience.
  • Minimum education: High School (or equivalent) Diploma.
  • A thorough understanding of fine and casual dining.
  • Possesses excellent customer service skills.
  • Must be dependable.
  • Must be able to work in a fast-paced environment.
  • Must have strong communication and interpersonal skills.
  • Must be able to work in a team environment.

Responsibilities

  • Maintain a professional appearance at all times.
  • Provide prompt and efficient customer service.
  • Display knowledge of the F&B menu.
  • Takes guests food and/or drink orders and turns into kitchen, bar, etc.
  • Serve beverages and prepared meals to guests in an accurate and timely manner.
  • Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
  • Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested.
  • Suggests and serves dessert, coffee and other items as applicable and/or necessary.
  • Handles all cash and/or credit cards for payment following all standard operating procedures.
  • Keeps tables, dining room and workstation(s) sanitized and organized.
  • Listen and respond to customer complaints.
  • Performs clean-up and closing procedures as assigned by manager.
  • Perform other duties as assigned by supervisor or manager.

Benefits

  • Healthcare Benefits – Medical, Dental, and Vision coverage
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
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