Server

LAKE NONA GOLF AND COUNTRY CLUB•Orlando, FL

53d•Onsite

About The Position

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. This job description in no way states or implies that these are the only duties to be performed by this position. The employee will be required to follow any other instructions and to perform any other duty requested by the supervisor.

Requirements

Must be 18 years or older
Must be able to follow written and verbal instructions.
Must be able to read, write and communicate effectively in English.

Nice To Haves

Previous experience in fine dining of two or more years
Experience with full formal banquets and golf tournaments
Knowledge of wine, spirits, and beer
Experience using POS systems such as Jonas, Micros, Hulu, etc.
Food Handlers Certifications is preferred but not necessary

Responsibilities

Check floors, chairs and tables for cleanliness and proper set-up before service
Make sure service stations are organized, properly set and well stocked
Complete side work before service starts
Warmly receive members and guests; assist in seating when appropriate
Pre-meal with chef for specials, limited items, or unavailable items; explain same to members and their guests.
Take food, cocktail and wine orders in the prescribed manner on form provided; organize food orders when waiting on several tables at once while speaking clearly and professionally
Answer any questions the members or guests may ask about the menu, event and company
Pick up the correct orders in a timely manner, being certain that all necessary condiments, sauces, silver, glassware, etc. are together and ready with the order
Enter orders in Jonas POS with any details the members and guests may request
Put order in kitchen, or give to bartender, explaining special instructions, dietary needs and any allergies immediately to kitchen
Serve meal in prescribed manner which ensures the member and guest receives correct meal and it is properly presented. If in doubt, question the quality before it leaves the kitchen. If required, inform the guest of a delay as soon as possible
Check in with members and guests to ensure satisfaction of each course and beverage(s)
Clear tables of all unneeded silver, glassware, china, salt and pepper shakers, etc.; crumb tables after every meal course
Present and describe the nightly desserts and recommend after dinner drinks
Total all checks with all food items, drinks and any miscellaneous items explained and presented
Thank members and guests after meals and wish them well as they leave clubhouse
Break down and set up the dining room for the next dinner service or event according to directions from managers
Organize and review all checks according to correct accounting procedures, i.e. proper sequential order, correct point of sale, exact/correct number of covers and end of shift report
Present checks to manager for final review with any and all corrections
Bring any comment, good or bad, to supervisor’s attention; allow managers to deal with negative comments
Perform closing side work and other duties as assigned by managers
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Team building by developing and maintain positive working relationships with coworkers, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.