Server

Generation Hospitality Group•Billings, MT

6h•$11 - $11

About The Position

As a Server in the Restaurant, you will help create a welcoming and enjoyable dining experience for every guest. This hourly, full-time role calls for attention to detail, a passion for hospitality, and the ability to work efficiently in a fast-paced environment. You will guide guests through the menu, take and deliver orders accurately, and provide friendly, attentive service from arrival to departure. You will work closely with kitchen and bar teams to support smooth restaurant operations while maintaining standards for cleanliness, safety, and guest satisfaction.

Requirements

Strong verbal communication skills in English and a friendly, professional demeanor.
Ability to provide consistently high levels of guest service in a fast-paced environment.
Basic math skills and ability to handle cash and electronic payments accurately.
Ability to stand and walk for extended periods and lift and carry trays, plates, and supplies, typically up to 25 lbs (11 kg).
Strong attention to detail and ability to multitask while managing multiple tables.
Reliable and punctual, with the ability to work a flexible schedule, including evenings, weekends, and holidays as required.
Willingness to learn menu items, daily specials, and basic food and beverage knowledge.
Meet the minimum age required by local law and restaurant policy and be able to obtain any required food handler or alcohol service certifications.

Nice To Haves

Previous experience as a server or in a customer-facing role in a restaurant or hospitality setting.
Familiarity with POS systems.

Responsibilities

Greet guests, provide menus, and explain daily specials or promotions.
Take accurate food and beverage orders and enter them into the point-of-sale (POS) system.
Serve food and beverages promptly and professionally, ensuring orders are correct and properly presented.
Check in with guests during their meals, anticipate their needs, and resolve concerns quickly.
Maintain knowledge of menu ingredients, preparation methods, and common dietary restrictions.
Prepare and serve non-alcoholic beverages and coordinate alcoholic drink orders with bar staff as required by policy.
Handle guest payments, process cash and card transactions, and follow checkout procedures.
Set up, clear, and reset tables, keeping them clean and ready for the next guests.
Follow health, safety, sanitation, food-handling, and cleaning guidelines.
Collaborate with hosts, servers, bussers, and kitchen staff to support efficient service.
Respond to guest inquiries and special requests professionally and courteously, using problem-solving skills.
Assist with opening and closing side work, including stocking stations, polishing glassware and silverware, and cleaning service areas.
Follow company policies, dress code, and service standards.