Server

Hampton Golf•Port St. Lucie, FL

17d•$11•Onsite

About The Position

Astor Creek Country Club is seeking Servers to join our F&B team! Astor Creek Country Club is located on the Treasure Coast, in Port St. Lucie, one of the fastest growing cities in Florida. The Club features a signature 18-hole golf course designed to provide a blend of challenge, tranquility, and playability. Plans for the complete golf experience include a Pro Shop, 15-acre driving range, 3-acre short game complex, and a 15,000 sq. ft. practice putting green. The Club will also feature a fitness facility, sports courts, dining options, Sports Bar, and a resort-style pool. Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Requirements

High School diploma or equivalent preferred
Previous server experience required
Excellent oral communication and listening skills
Ability to follow directions
Excellent customer service skills
Ability to perform basic mathematical skills
Ability to visually monitor the operation areas and write and read member communication.

Nice To Haves

Ability to monitor and develop subordinates

Responsibilities

Provide outstanding, personalized service to members and guests, ensuring a seamless dining experience.
Accurately take and deliver orders.
Maintain menu knowledge.
Collaborate with staff to uphold the club’s high standards of hospitality.
Ensure accurate account of transactions, collections, disbursements, daily reports, deposits and cash drawer/computer system.
May set tables, spreading clean linen, placing glasses, condiment holders, flowers, and silverware, etc.
Receives patrons and takes orders.
May involve seating guests, pulling chairs away from the table, distributing menus and filling glasses with water and ice, while members and guests decide on their order, write orders on check, answers questions about food, beverage and the menu, and or makes suggestions about food, beverage and wine.
Informs chefs and cooks of the particulars about the orders, procures items from stations, carries trays and serves the meals to the members and guests.
Serves the meals by placing the trays on a stand near the table being served, places dishes, by course, in front of each person, serving from the left of the patron, and replenishing water, butter, if needed.
Remove soiled dishes, procures and serves dessert.
Provides check to members and or guests when they have finished their meal, either received immediate payment or permits members to charge the items to their account at the facility.
Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.
Provide menu suggestions to management.
Participate in the set up and breakdown of items due to F&B activities.
Complete opening and closing procedures as outlined in the F&B Manual.
Maintain cleanliness and organization in all F&B front of the house areas.
Greet all members and guests with an immediate smile, eye contact and a verbal welcome.
If applicable, escort guests to a table, pull chairs for ladies, present menus – open ladies first, from left to right.
Adjust place settings to the number of members and guests at each table.
Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
Acknowledge members and guests, politely thank members and guests upon departure.
Monitor and/or participate to ensure that tables are reset within 5 minutes.
Conducts a physical inspection of the room and floor to ensure proper presentation.