Server Position

Chestnut Mtn Ski Resort LLC•East Galena Township, IL

3d•Onsite

About The Position

Responsible for coordinating service stations and providing customers with quality service. This role involves greeting guests, providing menu information, taking orders, ensuring timely and accurate preparation and service of food and beverages, processing payments, and assisting other team members. Additional duties include stocking and cleaning various stations throughout the day (breakfast, lunch, and dinner shifts).

Requirements

Must be able to speak, read and understand primary language(s) of work.
Must be able to perform simple math.
Must be able to move quickly and stand for up to four hours at a time.
Must be able to lift trays of up to 25 pounds.
Must have customer service skills.

Nice To Haves

At least one year of fine-dining serving experience preferred.

Responsibilities

Greet guests and provide them with menu information, including preparation techniques, specials and wine pairings.
Communicate with dining room and kitchen.
Take food and drink orders using appropriate methods.
Ensure all items are prepared and served correctly.
Process guest orders in a timely and accurate manner.
Observe customers to ensure satisfaction.
Serve food and beverages according to standard procedures.
Total bill and accept payment.
Assist bus people and host/hostess.
Stock station and perform assigned side work.
Stock back wait station - cups, cocoa, ice, coffee, coffee filters, etc.
Fill and wipe off syrup jars, stock jelly, butters and creamers.
Wipe off and fill cheese shakers, crusted peppers.
Wipe down counters, juice machine, and clean toast station.
Hokie floors, straighten chairs.
Wipe down and fill salt and peppers shakers, stock teas.
Fill caddies, ketchups, mustard, crusted peppers, salt and pepper and napkins.
Cut lemons, fill ice, stock carry-out boxes.
Tear down and clean pop machine.
Empty and clean coffee and tea machines, clean juice and coco machine.
Stock front wait station- straws, cups, lids etc.
Wipe off all serving trays.
Fill all coffee grinders with beans, clean espresso machine if host is not available.