Server

TBC Hotels•Washington, DC

28d•Onsite

About The Position

Located inside the Canopy DC Embassy Row by Hilton Hotel, we are currently seeking a server that can do it all! From being responsible for engaging and serving our guests and ensuring everyone is enjoying themselves and the atmosphere, they will be an integral part of the Canopy experience and help shape the dining experience for all guests, both in-house and local diners. The ideal candidate will have a strong knowledge of the space and its offerings, uphold all safety and cleanliness expectations with consistency, and bring a friendly, welcoming presence to every interaction, someone who makes guests feel genuinely cared for the moment they walk in.

Requirements

Ability to lift up to 50 lbs.
Ability to stand during entire shift

Responsibilities

Completes open checklist, stocks bar and supplies for the night, and reviews any outstanding issues with the supervisor or manager
Follow up with other departments as necessary
Attend all shift and department meetings
Resolve all issues or problems with guests in a friendly, timely, and courteous manner
Operate and maneuver O.S. system with minimal errors to include but not limited to placing orders, take various forms of payment and close checks
Complete all other tasks requested by Manager
Ability to multi-task and work in a fast paced environment
Must ensure all safety practices are utilized while performing tasks
Maintain cleanliness of work area
Take drink orders from each customer, explain any specials, handle payments, take food orders, and answer any questions regarding the menu
Knowledgeable of all liquors, wines, beers currently being served
Clearly communicate last call at designated time
Ask each customer for ID and ensure they are over 21
Complete all closing duties and follow closing checklist
Collect and report tips at end of shift
Show enthusiasm and passion for the concept and menu
Ability to effectively communicate both verbally and written with all employees and guests in an attentive, friendly, courteous and service oriented manner
Be a positive team member
Welcome each guest with a smile and help shape a positive dining experience
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Monitor and maintain the cleanliness, sanitation and organization of all restaurant space
Promote a safe working environment by adhering to safety protocols
Ability to maneuver throughout the dining area while carrying full trays of food & beverages
Ability to multi-tasks and problem solve guest concerns, informing the supervisor or MOD, if needed
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Attend all mandatory hotel meetings and trainings