Server

Duffy s Management • Cape Coral, FL

3d • Onsite

About The Position

Responsible for following the steps of excellent service to provide a memorable experience for our guests. This role involves interacting with guests, managing orders, ensuring satisfaction, and maintaining the dining environment.

Requirements

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Social Orientation — Job requires preferring to work well with others rather than alone.
• Strong MVP Program knowledge.
• Stand for long periods of time.
• Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
• Repeat the same movements.
• Walk or stand for long periods of time.
• See details of objects that are less than a few feet away.
• See details of objects that are more than a few feet away.
• See differences between colors, shades, and brightness.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Keep your hand and arm steady while moving.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
• Bend, stretch, twist, or reach out their body.
• Be physically active for long periods without getting tired or out of breath.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• Use muscles to lift, push, pull, or carry heavy objects.
• Use muscles for extended periods without getting tired.
• Determine the distance between objects.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• React quickly using hands, fingers, or feet.
• Add, subtract, multiply, or divide quickly and correctly.
• Multitasking different work activities and shifting attention from one task to another.
• Heavy lifting up to 40 lbs.

Responsibilities

• Escort guests to their tables when needed.
• Review MVP program with all guests.
• Review menus to guests and answer questions about menu items.
• Upsell to improve their dining experience and raise check average.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Write guests food orders on order pads and repeat the order back to the guest.
• Input guests order accurately into POS system.
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Collect payments from guests.
• Remove dishes and glasses from tables and take them to kitchen for cleaning throughout guests visit and after they leave.
• Clean and reset tables after guests have finished dining.
• Assist host or hostess by answering phones, taking to-go orders, greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, tea, beverages, napkins, side plates, etc.
• Fill salt, pepper shakers and wipe down table tents throughout the shift.
• Ask the guests to leave a review.
• Maintain a positive and professional approach to coworkers and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed