PT Server

MBK Senior Living • Scottsdale, AZ

10d • Onsite

About The Position

The Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality of customer service, while maintaining dining areas, seating residents and serving meals. MBK Senior Living is committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. This role is part of a supportive community team that encourages personal and professional growth and celebrates success in a fun-filled, energetic environment centered in hospitality and high-quality service.

Requirements

• Exposure to restaurant operations or the ability to learn
• Age over 18 years or have proper work permit and authorization documentation
• Background clearances as required by government regulations
• Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
• Basic counting skills as required by the position (tracking meals/residents, etc.)
• Good communication skills including the ability to speak, write, understand, and read English
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
• Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
• Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
• Complete the dining room training course with CCG
• Must meet and maintain all state specific regulatory requirements
• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion
• Able to move intermittently throughout the work day and throughout the community
• Ability to lift/carry 40+ lbs., push and pull carts as necessary
• All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs.
• If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately.
• An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding.
• In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

Responsibilities

• Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result
• Assist residents with meal/menu selections as necessary or requested
• Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)
• Review residents dietary needs, as outlined by Supervisor
• Track resident attendance at meals, and provide that information in a timely manner to the appropriate person
• Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
• Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food
• Display tact and friendliness when dealing with residents, Team Members, and guests
• Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards
• Serve, clean, reset tables, return dishes to kitchen
• Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.)
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience
• Report any safety or equipment issues to Supervisor
• Assist in breaking down deliveries, putting away stock, washing dishes, as needed
• Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

Benefits

• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources
• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed