Server (Primary and Secondary)

MOMIJI MONMOUTH INC•Monmouth, OR

15h•Onsite

About The Position

Momiji is a fast-growing sushi restaurant and bar that started in 2010. We are known for serving traditional yet creative sushi in a clean, safe, and welcoming environment. We are a family-owned and operated business that values our employees and promotes from within. We are looking for team-oriented, passionate individuals dedicated to offering great customer service and who have a strong desire to grow and learn.

Requirements

Excellent customer service skills and the ability to set the tone and atmosphere for not only the customers but other staff members
Ability to multitask and work in a fast-paced environment at a consistent tempo
Must have a good and cheerful outlook
Must have a good understanding of the menu
Must be dependable and have a good attendance record
Ability to work in a team environment and communicate effectively
Must be able to follow all health and safety policies and procedures
Must be able to operate a Point of Sale (POS) system, and other electronics in the store such as an iPad
Must have a valid food handler and OLCC cards, or the ability to obtain one within 30 days of hire
Must be able to function in the Support delivery, primary server, secondary server, server help, Togo, prep/delivery, and tempura stations
Ability to stand and walk continually throughout the entire shift
Ability to lift, carry, deliver, and serve from trays weighing up to 50 lbs. throughout entire shift
Ability to balance a serving tray with one hand and distribute food with the other
Ability to bend, stoop and reach while carrying items up to 50 lbs.
Exposure to extreme heat, steam, and cold present in a kitchen environment
Must have manual dexterity to cut and chop foods and perform other related tasks

Responsibilities

Greets and seats customers
Answers questions about the menu and makes recommendations, including upselling
Accurately takes orders and communicates them to the kitchen staff
Understands and communicates any food allergies or special instructions to the kitchen staff
Follows OLCC guidelines for alcohol orders and service
Answers the phone and takes orders
Ensures that all orders are filled quickly and accurately, and that the food is high quality
Provides attentive service to customers, such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
Promptly addresses any customer service issues and refers them to the appropriate person if necessary
Performs cleaning and sanitation duties, such as server station and tables
Takes and processes customer payments using a POS system
Operates all functions of the POS system including discounts and rewards
Completes side prep work such as cutting cucumbers, refilling condiments, and doing dishes
Packs up to go orders and ringing out customers
Works in the Tempura station as needed
Assists the kitchen staff as needed
Cleans outside of server area and dishes as needed
Other duties as assigned