Server

Morning Belle•Grand Rapids, MI

2d•Onsite

About The Position

A Server is responsible for ensuring all guests have the Uncommon Hospitality experience that sets Morning Belle apart. They provide friendly accommodating table service that establishes the brand culture. They ensure fast and fresh delivery of food. Servers spend some of their time as host where they greet guests, ensure waiting guests have a great experience, make sure seating process is as efficient as possible and cash out departing guests with friendliness.

Requirements

Previous customer service or host experience required
Must be at least 18 years old

Nice To Haves

Previous server experience in a high-volume casual dining restaurant preferred
High School Diploma or GED preferred (attained or in progress)

Responsibilities

Treats all guests in the dining room with uncommon Hospitality ensuring each guest experience is a cut above the competition
Takes food and drink order of guests following established restaurant procedures and practices
Partnering with Server Assistants, brings food and drink orders to tables
Partnering with Server Assistants, ensures tables and table areas are cleared and cleaned well and quickly between guests
Regularly checks in with guests throughout their meal
Resolves guest issues with Uncommon Hospitality, partnering with the Management team as needed
Enters guest orders into the Point of Sale system
Strictly follows all federal and state mandated liquor laws by monitoring the number of alcoholic beverages each guest orders and ensuring they aren’t over-served
Assists with busing tables and completing side work as needed
Greets guests in a positive and friendly manner, determines best seating locations, clearly communicates wait times if necessary, and seats guests efficiently and ensures proper coverage by available wait staff
Completes all required training for the role