Server

Sonesta International Hotels Corporation•The Benjamin Royal Sonesta New York, NY

40d•Onsite

About The Position

Deliver exceptional food and beverage service to guests in the restaurant, lounge, in-room dining, and banquets in accordance with hotel standards. Responsible for taking orders, serving food and drinks, busser, handling payments, and maintaining cleanliness and organization throughout service areas. Support setup, breakdown, and restocking duties to ensure smooth daily operations.

Requirements

Minimum 21 years of age (to serve alcohol).
2 years’ experience in fine dining or upscale service environment.
Strong communication and guest service skills.
Ability to lift 25 lbs. and stand for extended periods.
Proficient in basic math and POS systems.
Team-oriented, with attention to detail and a strong work ethic.

Responsibilities

Greet and serve guests promptly and courteously.
Take food and beverage orders, upsell menu items, and input orders into POS system.
Deliver orders accurately to tables or guest rooms.
Maintain knowledge of menus, beverages, allergens, wine pairings, and specials.
Ensure tables are properly set, maintained, and cleared between courses and after service.
Assist in restaurant setup, side work, and closing duties.
Support bussing, food running, and in-room dining as needed.
Adhere to state liquor laws and hotel service standards.
Handle guest inquiries and complaints professionally.
Maintain cleanliness and organization of service areas, trays, and equipment.