Server for The Moorings at Hawks Nest

The Moorings Club Inc•Vero Beach, FL
•Hybrid

About The Position

Responsible for providing a positive experience for Members in a friendly and efficient manner and play an integral role in ensuring they have an exceptional dining experience. At all times, Servers are expected to be attentive to Member needs, making them feel welcome, comfortable, important and relaxed.

Requirements

  • High school diploma or equivalent.
  • Excellent oral communication skills.
  • Positive interpersonal, customer service skills.
  • Strong communication and cooperative skills.
  • Strong organizational skills.
  • Ability to interact with a large and varied group of people including members and potential members in a professional and courteous manner.

Nice To Haves

  • Two years food & beverage experience preferred.

Responsibilities

  • Maintain knowledge of current menu offerings, food and wine pairings, specialties and to be prepared to answer questions about such items.
  • Be aware of menu deviations, knowing if the kitchen staff is running out of any items.
  • Transmit orders to bar and kitchen by recording food/beverage choices; accommodating special dietary needs and special requests.
  • Adhere to sanitation, safety and alcohol beverage control policies.
  • Maintain table settings by removing finished courses and replenishing utensils as necessary.
  • Serve orders when Server Assistants are unavailable.
  • Respond to additional patron requirements by inquiring of needs; observing dining process.
  • Properly open and serve wine at tableside.
  • Remove dishes upon completion of meal.
  • Suggest and serve desserts, coffee and after-dinner drinks.
  • Perform basic cleaning tasks as assigned by Food and Beverage Manager or Captain.
  • Promptly address customer service issues and advise Food & Beverage Manager before or immediately after they occur.
  • Complete all end-of-shift reports and verify Member charges are signed and correct.
  • Perform all closing duties as assigned.
  • Maintain The Moorings Yacht & Country Club commitment to member satisfaction while performing job duties.
  • Learn Members name in an effort to recognize individuals as they enter the Club.
  • Exhibit and practice professional and courteous behavior while interacting with Members, their guests or other employees.
  • Comply with all rules, regulations and policies as stated in the Employee Handbook and/or established by the Board of Governors.
  • Adhere to the Club’s Code of Ethics and Conduct.
  • Be cognizant of the rules and regulations of the facility for the safety and welfare of the staff and members.
  • Work well under pressure and meet all deadlines.
  • Adhere to all stated policies and procedures.
  • Adhere to grooming and appearance standards consistently.
  • Attend pre-meal meetings as requested by dining room supervisor.
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