Server

Flagship Restaurant Group • Naperville, IL

1d • Onsite

About The Position

This role is for a positive, friendly team player who thrives in a collaborative environment. The ideal candidate possesses a personable nature and a passion for creating memorable guest experiences. They excel in communication, connecting effectively with both guests and team members. The position requires a detail-oriented, organized individual committed to cleanliness and presentation. The server should enjoy learning about food and beverage offerings and be eager to share this knowledge with guests. The ability to handle high-pressure situations with professionalism and a calm demeanor is essential. The job involves providing friendly, attentive, and personalized service, ensuring guests feel valued. The server must be well-versed in all food, beverages, and steps of service to confidently make recommendations and answer questions. Efficient use of the Toast point-of-sale system for orders and payments is required. Maintaining a clean and welcoming environment, collaborating with the team, assisting in other areas as needed, and addressing guest feedback positively are also key aspects. Adherence to the employee code of conduct is expected to foster a safe, positive, and respectful work environment.

Requirements

• Positive, friendly team player who thrives in a collaborative environment
• Personable nature and passion for helping people create memorable guest experiences
• Excels in communication, connecting with guests and team members alike
• Detail-oriented and organized
• Committed to cleanliness and presentation
• Enjoys learning about food and beverage offerings and eager to share knowledge with guests
• Ability to handle high-pressure situations with professionalism and a calm demeanor

Responsibilities

• Provide friendly, attentive, and personalized service that leaves guests feeling valued and cared for.
• Be well-versed in all areas of our food, beverages, and steps of service to confidently make recommendations and answer questions.
• Use our Toast point-of-sale system efficiently to take orders, process payments, and ensure accuracy.
• Maintain a clean and welcoming environment for guests.
• Collaborate with the team to maintain a smooth workflow, including assisting in other areas as needed.
• Address guest feedback with a positive attitude, working to turn challenges into opportunities for exceptional service.
• Adhere to our employee code of conduct to support a safe, positive, and respectful work environment.

Benefits

• Delicious dining discounts you can share with friends and family at all our locations
• Comprehensive benefits package that includes dental, vision, and life insurance (for full-time employees)
• PTO after completing three years of service (for all hourly employees)
• Comprehensive training program
• Excitement around team member's milestones and achievements
• Modern restaurants that are sophisticated and innovative with great earning potential
• Opportunities for advancement
• Commitment to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees