Trace Chophouse Server

Wheeling Park Commission•Wheeling, WV

15h•Onsite

About The Position

The Restaurant Server will serve all guests in our Upscale Trace Chophouse while striving to exceed any and all of the guests’ expectations.

Requirements

Previous experience in upscale dining or fine dining environments is preferred.
Knowledge of fine dining service standards, including tableside etiquette and wine service, is highly valued.
Exceptional interpersonal skills and the ability to provide a high level of customer service are crucial.
Servers should be able to anticipate guest needs, make recommendations, and ensure a memorable dining experience.
A comprehensive understanding of the menu, including ingredients, preparation methods, and any special dietary considerations, is essential.
Fine dining service requires meticulous attention to detail in table settings, presentation of food and beverages, and overall guest experience.
Servers should maintain a polished appearance and professional demeanor at all times.
The ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth service is important.
This includes effective communication and coordination to deliver a seamless dining experience.
Fine dining environments can be fast-paced and dynamic.
Servers should demonstrate flexibility and the ability to handle stressful situations calmly and efficiently.
Familiarity with wines, spirits, and cocktail preparation is beneficial.
Servers may be required to make recommendations, describe flavor profiles, and suggest pairings with food.
Knowledge of food safety and hygiene practices is essential to maintain a safe dining environment for guests and adhere to health regulations.
Depending on the establishment, servers may need certification in responsible alcohol service (e.g., TIPS certification in the US) to serve alcoholic beverages responsibly.

Responsibilities

Present menu, answer questions, and make suggestions regarding food and service
Write out order on check
Relay order to kitchen
Serve all guests using the proper serving habits from kitchen and service bars
Garnishes and decorates dishes preparatory to serving
Serves guests from chafing dish at table
Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined necessary
Observe diners to respond to any additional requests and to determine when meal has been completed
Totals bill and accepts payment or refers guests to cashier
Clear all dinnerware used and return it to dish washing area for cleaning
Cleans and resets counters or tables at conclusion of each course
Responsible for all service areas, refilling condiments, salt and peppers, coffee stations, etc.
Must become knowledgeable about the park and all related information pertinent to job
Must be able to carry trays weighing approximately 25 lbs.
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees