Server

The Cheesecake Factory•Lawrence Township, NJ

89d

About The Position

Servers provide attentive, efficient, and thoughtful service in a fast-paced, high-volume restaurant. They welcome guests, guide them through the menu, attend to their needs, and help ensure food and beverages arrive promptly and correctly. The role is part of the front-of-house team and focuses on creating memorable guest experiences through hospitality and teamwork.

Requirements

At least 12 months of serving experience in a full-service restaurant.
Team player with strong communication and interpersonal skills.
Ability to multitask and stay organized in a high-volume environment.
Experience with payment processing and basic math skills.
Dependable, punctual, reliable, and dedicated, with a strong work ethic.
Adaptable, problem-solving mindset and consistent attention to detail.
Passion for hospitality, guest satisfaction, and teamwork.
Ability to lift up to 35 pounds and stand for extended periods, continuously bending, reaching, and twisting.
Must be at least 18 years old.

Responsibilities

Warmly greet guests and create a welcoming experience.
Build rapport through casual conversation while providing attentive service.
Deliver dining experiences in line with defined service standards.
Take and accurately enter orders using a POS system.
Listen actively to anticipate guest needs.
Recommend menu items and answer questions about food allergies and ingredients.
Guide guests in beer and spirit selections and demonstrate wine knowledge.
Coordinate with the kitchen to ensure order accuracy and timely service.
Deliver food and drinks promptly and with a sense of urgency.
Fill and refill beverages, clear tables, and manage multiple tables.
Process payments accurately, including cash and credit/debit transactions.
Follow instructions, procedures, and alcohol service guidelines.
Complete sidework and closing tasks to maintain cleanliness and organization.
Work well under pressure with a positive, patient attitude.

Benefits

Flexible scheduling with full-time or part-time opportunities.
Access to up to 50% of earned wages the next day, subject to exclusions.
50% off shift meals and a 25% discount when dining with friends and family.
Paid vacation and sick time.
Medical, dental, vision, and prescription coverage options.
Virtual care and no-cost online mental health services.
World-class training to support personal and professional growth.
Career advancement opportunities, with over half of managers promoted from within.
No-cost GED or Associate Degree programs.
Discounts on cell phones, gyms, movies, and theme parks.
Employee recognition and appreciation awards.
HELP Fund (Hardship and Emergency Lifeline Program).
Opportunities to participate in community and charity events.