Server

Pyramid Global HospitalityGainesville, FL
Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated, customer-focused Restaurant Server to join their team part-time at Hotel Eleo at the University of Florida. Servers are the face of the restaurant and are responsible for ensuring a positive customer experience. This role involves preparing the restaurant for service, greeting guests, presenting menus, taking orders accurately, understanding menu details for descriptive selling, collaborating with kitchen and bar staff, resolving guest concerns, and presenting bills accurately. The ideal candidate will have an engaging personality, strong communication skills, and a passion for creating exceptional guest experiences.

Requirements

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Excellent communication skills

Nice To Haves

  • Engaging and welcoming personality
  • Descriptive and sales-oriented
  • Passion for creating an exceptional experience for all guests

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Benefits

  • Opportunity to collaborate directly with experienced leaders
  • Opportunity to take on meaningful stretch assignments
  • Exposure to a diverse portfolio of properties, brands, and markets
  • Opportunities to learn, develop, and make an impact
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