Server - Flamboro Downs Racetrack

Great Canadian EntertainmentHamilton, ON
Onsite

About The Position

Under the general direction of F&B supervisor/Ops Manager, this position will be responsible for serving guests on the gaming floor including taking orders, receiving payments, clearing all beverage cups, stocking and cleaning self-serve stations as well as maintaining a safe and clean working environment. This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues.

Requirements

  • Ability to multi-task in a fast-paced environment
  • Demonstrate ability to lead by example to create Great Experiences and Memories for all guests and colleagues
  • Comply with all Health and Safety requirements including the use of personal protective equipment (PPE) as required

Nice To Haves

  • Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.
  • We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required.
  • We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Responsibilities

  • Serve guests in a friendly, professional, timely and enthusiastic manner
  • Ensure rounds are timely, including picking up cups, cleaning and stocking cups at the self-serve stations as well as guest service. May use beverage cart or Tray service
  • Properly ensure all payment is being received and recorded in the POS system
  • Set-up and maintenance of beverage carts
  • Deep cleaning of self-serve and beverage carts
  • Ensure the adherence to Smart Serve, Alcohol and Gaming Commission regulations and Flamboro Downs policies and procedures and GCE Liquor Service Policy
  • Report any loss or theft of company property to management
  • Maintain a clean and safe work environment
  • Inspect work area daily and report any hazards and/or defective equipment to management
  • Comply with all Health and Safety requirements including the use of personal protective equipment (PPE) as required
  • Report all injuries, accidents and unusual conditions to management immediately
  • Performs other duties as assigned or directed
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