Server

Puttshack•Columbus, OH

1d•Onsite

About The Position

Puttshack USA, headquartered in Chicago, IL, opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and a full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. The Server greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. As a server, you have a significant impact on guest’s satisfaction—you bring the fun and set the tone for celebration at every table. You are responsible for exceeding guests' expectations by providing friendly and caring guest service. Teamwork, enthusiasm, food and wine knowledge, and the ability to "Own the Fun" while multitasking at a high energy level is a recipe for success in this position.

Requirements

Must be 18+ years of age to apply
Prior experience serving in a high-volume restaurant, including use of standard and hand-held POS devices.
Strong level of emotional intelligence and overall self-awareness
High standards of guest satisfaction
Ability to obtain required licenses and certifications for your location
Experience safely and effectively transporting food and beverage
Sense of urgency and ability to multitask calmly and effectively in a busy environment
Safely and effectively communicate in order to perform and follow job requirements

Responsibilities

Bring your 'A' Game each and every day.
Anticipate guests’ needs and ensure overall experience exceeds expectations
Greet guests with a warm welcome and sincere smile
Provide efficient, friendly service to tables within your section, including but not limited to taking orders, answering questions about the menu, following steps of service, bussing and resetting the table, etc.
Understand and follow food allergy procedures and special orders/restrictions
Ensure all orders arrive in a timely manner
Comply with all safety and sanitation guidelines and procedures
Give directions and be a team player
Successfully complete alcohol awareness training
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
Complete opening and closing side-work duties where assigned
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.