Server

Schulte Hospitality Group•Miami Beach, FL

1d•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Server to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.

Requirements

Excellent guest service skills.
Excellent communication skills.
Ability to present self in a professional, pleasant, confident and well-groomed manner.
Skill in establishing and maintaining effective working relationships.
Ability to work effectively with coworkers, guests, management, and other departments.
Full knowledge and understanding of company and departmental rules, policies and procedures.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Comprehensive knowledge of pertinent Food and Beverage codes and regulations, including SNHD.
Ability to maintain confidentiality of sensitive information.
Ability to read, write and communicate verbally in English
Ability to perform basic and intermediate math.
Ability to work flexible hours.
Working knowledge of POS systems
Serve safe, alcohol awareness, and any other as required

Nice To Haves

At least three year of beverage serving experience in a high-volume bar or full service restaurant, preferably with French Fine Dining Restaurant Experience.

Responsibilities

Provides prompt, exceptional, courteous, friendly service to guests that differentiates us from the competition
Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage
Promotes good guest relations and provides excellent guest response to complaints
Ensures complete and consistent communication with management, departmental coworkers, and lateral departments
Assists guests with seating
Ensures overall cleanliness and organization of work areas
Ensures Food & Beverage outlets meet all federal, state, city, county, corporate, hotel, and departmental standards, requirements, policies, and regulations
Follows all SOPs
Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage
Remains up-to-date on Hotel current events and the details of all food and beverage outlets
Maintains a safe and sanitary workplace
Maintains all health, safety and sanitation standards at all times
Maintains consistent and appropriate accountability for all moneys at the bar
Follows proper cashiering and register transaction procedures
Demonstrates full knowledge of service bars and keep bars properly organized, stocked, and cleaned
Adheres to the proper inventory and stocking procedures
Has a complete understanding of all applicable laws and regulations concerning service of alcoholic beverages. (As dictated by the Beverage Department)
Responsible for garnishing all cocktails from the bar area
Ensures the maintenance and adequate inventory of supplies as necessary to effectively perform job responsibilities, informs supervisors when supplies are low, prepares and submits purchase request as needed
Routinely inspects surrounding areas, identifying cleaning needs, potential safety hazards, problems and maintenance or repair needs, and notifies the appropriate individual(s) for proper resolution
Serves and prepares food items as specified by management
Maintains thorough knowledge of proper food storage and handling and supervises adherence
Maintains thorough menu and product knowledge
Delivers food accurately and in a timely manner
Assists in producing a smoothly and efficiently run operation that meets the highest standards of guest service
Accurately places guest Food & Beverage orders, inspects orders for quality and accuracy, ensures correct plating, and serves according to standard
Maintains complete knowledge of all in-house services and functions
Asks politely for the age-identification of any guest who appears to be under the age of 30
Clears tables and ensures the cleanliness and organization of all areas in a timely manner
Constantly removes trash
Utilizes sales techniques to up-sell and suggestively sell menu items, specials, and beverages
Learns and utilizes guest names at every opportunity
Completes side work, including stocking product, and cleaning and organizing service areas
Enforces guest limit regulations in a firm and courteous manner
Assists other coworkers when needed
Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization, including maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards
Maintains communication with management, including checking out at the end of shift
Performs related work as requested

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!