Server

Sendik's Food Market • Whitefish Bay, WI

19d • Onsite

About The Position

As a Server, you’ll play a key role in ensuring guests receive timely, accurate, and friendly service. You’ll be responsible for delivering food and alcoholic beverages from our bars and kitchen to guest tables, while maintaining a clean, organized, and professional environment. Our Values: Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!” Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand. Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Requirements

• Exceptional verbal communication skills with a welcoming and professional demeanor.
• Ability to multitask and maintain grace under pressure in a fast-paced, high-end environment.
• Ability to stand for extended periods, lift up to 50 lbs, and work flexible hours including nights, weekends, and holidays.

Nice To Haves

• 1+ year of high volume serving experience preferred.

Responsibilities

• Master knowledge of our menu, daily specials, and wine/spirits list. Confidently describe flavor profiles, preparation techniques, and ingredient origins.
• Execute refined, seamless service standards
• Anticipate guest needs, warmly resolve concerns, and offer personalized recommendations to elevate the dining experience.
• Accurately input food and beverage orders into the Toast POS system, ensuring clear communication with the kitchen and bar regarding allergies or modifications.
• Maintain the highest standards of cleanliness and ambiance in the dining room, ensuring tables are reset promptly.
• Partner with food runners, bartenders, and management to guarantee smooth, efficient service operations.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed