Server - Workforce Center

Arcadia Family of Companies•Honolulu, HI

8d•$0 - $18•Onsite

About The Position

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve. This position is part of the Workforce Center, a dedicated team of employees who provide flexible staffing support across multiple communities. Workforce Center employees help ensure seamless coverage during vacations, extended leaves, and staffing shortages. Join our dynamic Waitstaff team and be instrumental in providing outstanding dining experiences for our residents, members, clients, and guests.

Requirements

High school graduate preferred.
Prior customer service experience preferred.
Use of computers, working knowledge of POS system and software applications to input and research data.
Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
Occasionally required to stoop, kneel, crouch, or crawl; push and pull.
Must regularly lift and/or move up to 25 pounds and occasionally transfer up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greets all guests and takes beverage and food orders in a prompt and professional manner.
Prepares food and beverages for service to residents and guests in compliance with all health and safety regulations and presentation standards.
Accurately enters orders into the POS system.
Serves food and beverages to residents and guests with accuracy in a courteous, timely, and professional manner, meeting or exceeding guest service standards and expectations.
Works with and follows up with Supervisors and Managers to address and respond to residents’ concerns and requests in regard to food quality, service, and related matters.
Provides Managers and Supervisors with continuous feedback from residents on food preparation, presentation, and taste.
Performs side-work and other opening or closing duties as required.
Ensures that waitstaff stations are clean and maintained throughout the shift.
Performs the necessary duties for emergency drills and situations such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Response Playbook.
Interacts with residents/clients and co-workers with patience, understanding and kindness in accordance with Arcadia Family of Companies’ mission and core values.

Benefits

Medical, dental, and vision coverage for employees and dependents
Flexible spending account
Employee Assistance Program
Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
Free Employee Meals
10-20 vacation days based on tenure
11 paid holidays
Birthday is a paid holiday
5 days of sick leave after 90 days of employment
Sick leave accrual up to 90 days
Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
Access to a wide array of online training courses through Relias