Server - BLACK BEAR DINER HAYWARD

Black Bear Diner Hayward•Hayward, CA

1d•Onsite

About The Position

BLACK BEAR DINER HAYWARD Responsible for greeting all guests in a professional, friendly and family oriented way before, during and after the meal period.

Requirements

Be punctual to begin your work.
Wear proper uniform (black slacks, Black Bear Diner shirt, suspenders and apron) and name badge at all times.
Maintain a neat and clean appearance at all times.
All food servers must have current Food Handlers Certification.

Nice To Haves

You are required to work over time, if needed.
As a server, you are not allowed to comp any meals, unless approved by management.

Responsibilities

Greeting all guests in a professional, friendly and family oriented way before, during and after the meal period.
Approaching the table within no more than two minutes after guests are seated.
Offering beverages before taking food orders.
Announcing specials per meal period.
Taking food orders, making sure that orders are repeated back to guests to avoid any mistakes.
Communicating to guests if any items are out of stock.
Putting orders into Aloha, making sure that all modifications are placed.
Connecting with the kitchen expeditor or kitchen manager for any special request or modifications.
Checking back with the guests to offer beverage refills after orders have been placed.
Communicating to guests any delays from the kitchen.
Maintaining guests informed at all times.
Maintaining a cheerful and positive attitude at all times.
Keeping all working areas clean at all times, sweeping and vacuuming floors as necessary.
Maintaining all working stations clean and organized at all times.
Reporting any equipment failures and any shortages of supplies immediately to the Manager.
Taking breaks on time.
Returning to work stations after breaks on a timely manner.
Making sure that all guest checks are double checked before presenting to guests.
Getting manager approval for any voids, wrong orders or when guests change their mind.
Being a team player, taking ownership of the entire Restaurant, not just your station.
Making food runs when needed.
Communicating all transitions of stations immediately to management.
Refilling all sugar caddies with proper condiments and re-stocking all sauces, ketchup and mustards, refilling salt & pepper shakers.
Completing all side works before punching out from your shift.