Server

Inns of Aurora • Aurora, NY

13d • $10 • Onsite

About The Position

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment
• Ability to adhere to proper food regulation standards and health and safety standards
• Ability to maintain calm and collected demeanor in fast-paced working conditions
• Flexibility with guest needs and hourly schedules
• TIPS certification; will train as needed

Nice To Haves

• High school or college degree
• Previous serving experience in a casual atmosphere
• Knowledge and understanding of workplace safety procedures
• Local wine and food knowledge

Responsibilities

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Benefits

• Competitive medical and dental benefits (for full-time employees)
• Generous paid time off packages (for full-time employees)
• 401K program (for full-time and part-time employees)
• Supplementary benefits (for full-time and part-time employees)
• Highly competitive employee discount at all lodging and dining properties (for all employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED