Tide Coastal Kitchen | Server

Omni Hotels & Spas • Fort Lauderdale, FL

3d • Onsite

About The Position

The Server position at Tide Coastal Kitchen is responsible for providing exemplary service to all guests according to Omni standards. This role involves a variety of tasks to ensure guest satisfaction and efficient operation of the dining area.

Requirements

• Minimum 1 year serving experience.
• Must acquire TIPS and ServSafe certifications.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Adhere to all Omni rules, policies, procedures, and standards.
• Greet guests by utilizing the All-In impression standards set forth by Omni.
• Set tables according to type of event and service standards as directed by leadership.
• Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transactions in MICROS system in a timely manner.
• Adhere to cash handling standards.
• Ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Perform station set-up and breakdown/side-work.
• Perform any other duties as assigned by leadership.
• Be pleasant, smile and greet all guests, using surnames when obtained.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed