Server Carriage House

Fisher-Titus Health•Norwalk, OH

22h•Onsite

About The Position

The Server is responsible for setting dining room tables, delivering prepped food plates to residents in the dining room, bussing tables, assisting with washing the dining/kitchenware in compliance with applicable food and sanitation codes. All responsibilities will be conducted in a manner that is consistent with the philosophy of assisted living.

Requirements

High school diploma or equivalent.
Minimum of two years of some formal or on the job training in food preparation, cooking and principles of sanitation and safety preferred.
Demonstrates knowledge of proper infection-control techniques including cleaning, storage, and food handling.
Supports the mission, vision and CARES values of Fisher Titus.
Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.
Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
Confidentiality of all data, including patient, employee and operations data.
Quality Assurance and compliance with all regulatory requirements.
Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
Communicates with Compassion - Every patient, Every time
Engages in active listening skills
Utilizes the AIDET communication tool
Uses key words at key times
Utilizes HEART service recovery techniques
Demonstrates Service Etiquette - Every patient, Every time
Smiles and greets patients using the 10/5 rule
Demonstrates a calm, positive attitude through tone and body language
Ensures patient privacy and promotes a healing environment
Adjusts approach to respect the diversity of patients
Assesses and manages patient's expectations of care
Commitment to Safety - Every patient, Every time
Follows established safety guidelines to reduce risk of adverse event through early recognition
Commits to the Culture of Safety; If you see something, say something
Delivering High Quality Care - Every patient, Every time
Commits to efficient, effective and purposeful work and delivery of care
Engages in practices that will continually improve processes

Nice To Haves

Minimum of two years of some formal or on the job training in food preparation, cooking and principles of sanitation and safety preferred.

Responsibilities

Preps continental breakfast and makes coffee.
Properly sets dining room tables for continental breakfast, noon, and evening meals.
Assists with food prep if necessary, such as salads, vegetables, cheese, etc.
Delivers entrée, salads, desserts, and beverages to resident tables.
Assisting with refills of beverages and/or extra servings.
Assists with delivering meals to resident apartments if necessary.
Bus tables at the conclusion of each seating.
Properly set dining room tables.
Washes, dries, and restocks pots, pans, plates, glasses, and silverware according to proper methods of sanitation.
Assists in cleaning all kitchen surfaces and equipment according to the posted cleaning schedule.
Operates, assembles, disassembles, cleans, and de-limes the dishwasher.
Demonstrates knowledge of proper infection-control techniques including cleaning, storage, and food handling.
Assist with unpacking, handling, and storing of food and/or supply deliveries.
Responsible for participating in and supporting the resident centered activity program.
Must be able to relate to residents and staff in a courteous and diplomatic manner under all circumstances.
Ability to follow standardized recipes and to control serving portions.
responsibility when the workload of the department so requires.