Server - McFadden's Sports Saloon

Kansas City Power & Light District•Kansas City, MO

3d•Onsite

About The Position

McFadden's Sports Saloon is an Irish sports bar offering classic pub food and tremendous sports viewing, in a comfortable tavern setting. Serving lunch, dinner and a dynamic nightlife. The restaurant and bar is equipped with state of the art technology including digital surround sound and high definition plasma TV's making it the perfect venue to watch sports and hang out with friends.

Requirements

At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
Must meet state legal age requirements.
Must speak fluent English.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Basic math skills are frequently used when handling cash and credit.

Nice To Haves

Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
Other languages preferred.
Must be courteous, pleasant, and good natured.
Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

Responsibilities

Greet all guests and take beverage and food orders in a prompt and professional manner.
Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
Provide outstanding and professional service with a smile to ensure guest satisfaction.
Communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
Communicate with guests clearly, patiently and with good humor.
Be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
Consistently check guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
Complete all side work assigned.
Accurately account for all sales and payments from the guest.
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Promote teamwork and quality service through daily communication and coordination with other departments.
Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.