Potawatomi Sportsbook Server (PT)

Potawatomi Casino | Hotel • Milwaukee, WI

4d • Onsite

About The Position

In our high-energy, Sportsbook venue, exceptional service drives the entire experience. As a Server, you’ll deliver a warm welcome, stay in sync with your team, and help create a winning atmosphere for every guest. This role is perfect for someone passionate about hospitality, teamwork, and keeping the excitement going from the first bet to the final buzzer.

Requirements

• Excellent communication, hospitality, interpersonal and math skills.
• Attentiveness and patience for guests.
• The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
• The ability to work irregular hours, extended shifts, weekends, and holidays.

Nice To Haves

• A high school diploma or equivalent and 6 months of related experience.
• Responsible Alcohol and ServSafe certifications.
• Experience with point-of-sale (POS) systems.

Responsibilities

• Take and serve food and beverage orders accurately.
• Assess, anticipate, and attend to guest needs or concerns.
• Use point-of-sale (POS) system to accurately process payments and dispense correct change.
• Monitor responsible alcohol service to guests.
• Maintain a clean, well-stocked, and safe working environment.
• Maintain complete knowledge of the venue and the casino.
• Work in other venues as assigned, based on business needs.

Benefits

• Flexible work schedule
• Paid time off
• 401(k) retirement plan with company match
• Free onsite health clinic
• Free GED Program
• Team Member referral bonus program
• Affordable breakfast, lunch and dinner meal options in our employee dining room
• Free uniforms with in-house laundry service
• Discounted bus pass
• Free off-street parking
• Free or discounted tickets to area attractions, festivals, and events
• Paid training and advancement opportunities
• Team member appreciation events

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED