Server - Smokehouse Social

Pyramid Global Hospitality

13d•Onsite

About The Position

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. The Server is responsible for ensuring that restaurant customers have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Bussers, Bartenders, and Cooks, to ensure that all restaurant customers have a positive experience.

Requirements

High School diploma required; some college or technical training preferred.
1+ years of previous experience as a server in full-service restaurant.
Strong communication skills; speak, read, and write English.
Food handling certifications will be required upon hiring.
Ability to work in a fast-paced environment.
Great customer service attitude to interact with every patron and create a memorable experience.
Computer proficiency to operate resort’s POS (point of sale) system.

Responsibilities

Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
Display basic knowledge of cocktail and wine service.
Display knowledge of food preparation.
Displays knowledge of special and standard menu items and their ingredients.
Keep work areas clean and organized.
Operate computer in prescribed manner for recording orders, prices and ticket totals.
Receive and serve meal orders.
Report all unsafe conditions immediately.
Display knowledge of correct accounting procedures.
Greet and seat guests.
Attend required meetings.
Stock areas with linen, glassware, silver.
Complete other duties as assigned by supervisor to include cross training.