Server- Block T Bar & Grill

Pyramid Global HospitalityCollege Station, TX
Onsite

About The Position

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. This role is part of the Texas A&M Hotel and Conference Center, managed by Pyramid Global Hospitality, which emphasizes 'Howdy Hospitality' and the Aggie Path of P.R.I.D.E. (Positivity, Respect, Integrity, Dedication, Excellence). The position requires availability for high-occupancy times, including game days and graduations, and may involve overtime. The role is part-time, with hours varying based on business demand.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Well-organized with the ability to take and place food and beverage orders accurately.
  • Have working knowledge of liquor, beer, wine, and food that is served at the property.
  • Competent in suggesting pairings of food to wine or beer.
  • Ability to operate point-of-sale systems.
  • Must be at least 18 years old.
  • Must obtain the Texas food handling certification and TABC certification.
  • Prolonged periods of standing and walking.
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
  • Be familiar with all property amenities and other outlets in the hotel.

Nice To Haves

  • Previous experience as a server preferred (2+ years).

Responsibilities

  • Greets guests as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
  • Distributes menus and presents the daily specials.
  • Answers questions regarding the menu.
  • Takes food and beverage orders and delivers them to the kitchen.
  • Delivers food, beverages, condiments, and other requested items to guests.
  • Ensures that food is prepared correctly and to guests' satisfaction; returns incorrect or improperly cooked orders to kitchen.
  • Collects plates and clears the table as guests finish their meals.
  • Prepares guests' checks and collects payments.
  • Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
  • Performs other related duties as assigned.
  • Provide Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily.
  • Be the difference in the guest and fellow team member experience.

Benefits

  • 401k with a company match and immediate vesting after 90 days of service
  • Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
  • Extensive training programs for hospitality and non-hospitality skillsets
  • Pet insurance discounts
  • Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
  • Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
  • Tuition/education reimbursement eligibility after 12 months of service
  • Extensive health benefits
  • Paid time off
  • Retirement
  • Employee discounts at hundreds of US and international properties
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