Server - JOEY University Village

JOEY RestaurantsSeattle, WA
Onsite

About The Position

As a Server, you anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected. Guests trust your expertise and recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

Requirements

  • 1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
  • Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
  • Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
  • Thrive in a dynamic, fast-paced work environment.
  • Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Responsibilities

  • Provide guests with friendly and attentive service throughout their dining experience.
  • Assist guests with navigating our menu options.
  • Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
  • Ensure timely and accurate input of orders in the point-of-sale system.
  • Monitor and assist with the delivery of guest beverage and food orders.
  • Prepare final guest checks in a timely manner and run payments safely and securely.
  • Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
  • Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
  • Follow all food and alcohol service and handling safety precautions and procedures.

Benefits

  • Career development, education, and growth opportunities.
  • Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
  • Discounted employee shift meals.
  • 10% discount for self and guests on all food and beverages when visiting any JOEY location.
  • Referral bonus program.
  • Sales competitions and rewards.
  • Paid sick leave.
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