Server

Pyramid Global Hospitality•Cincinnati, OH

3d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. The company's "People First" culture is evident in its approach to employee development, benefits, and commitment to building meaningful relationships. Pyramid Global Hospitality offers various employment benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. They also provide ongoing training and development opportunities to help employees advance their careers. With over 230 properties worldwide, Pyramid Global Hospitality aims to create exceptional guest experiences and encourages growth and success for both new and seasoned hospitality professionals. The Lytle Park Hotel, an Autograph Collection property in Cincinnati, is seeking a highly motivated, customer-focused Restaurant Server to join their team. Servers are crucial to the customer experience, responsible for ensuring tables are clean, presenting menus, and serving food and beverages. The ideal candidate will be quick on their feet, have an engaging attitude, and be passionate about creating meaningful connections and delivering world-class service.

Requirements

An engaging and welcoming personality
Descriptive and can sale
2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Can work under pressure in a fast-paced environment
A passion for creating an exceptional experience for all guests
Excellent communication skills
Quick on your feet
Engaging attitude

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation
Ensuring our tables are clean and tidy when guests arrive
Presenting menus and serving food and beverages