Server (Zinnia Cafe)

Trolley Hospitality Companies • Norfolk, VA

1d • $12 • Onsite

About The Position

A Server at Zinnia delivers exceptional guest experiences by providing attentive, efficient service, guiding guests through the menu, and ensuring accurate order execution and payment processing.

Requirements

• 2+ years of restaurant server experience preferred
• Strong customer service skills and comfort managing multiple tables
• Able to follow directions and work independently
• Effective verbal communication skills

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make food and beverage recommendations.
• Take and enter accurate orders into the POS system.
• Deliver food and beverages in a timely manner; check back to ensure satisfaction.
• Monitor tables and anticipate guest needs throughout service.
• Process payments accurately.
• Maintain clean, organized tables and service areas.
• Complete opening, running, and closing side work.
• Follow all food safety, sanitation, and alcohol service standards.
• Address guest concerns professionally and escalate as needed.
• Support team members to ensure smooth service flow.

Benefits

• $12/hr (plus tips)
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• Crunch Gym Membership Discount
• 401k matching after the first year (for part-time employees who work at least 1,000 hours a year)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed