Server

Global Gourmet Catering•San Francisco, CA

5d•$20 - $22•Onsite

About The Position

The restaurant server at the Prelude or Northbox in War memorial, is responsible for providing exceptional customer service throughout the entire dining experience to ensure a first-class guest experience and the highest level of satisfaction possible. As a server, you are responsible for welcoming guests, taking orders accurately, delivering food and beverages efficiently, and maintaining a clean and organized dining area. You are also expected to assist with restaurant setup and closing duties as needed.

Requirements

At least 1 year of customer service or hospitality-related experience (restaurant experience preferred)
Familiarity with Point of Sale (POS) systems and the ability to troubleshoot basic issues.
Must have regular email for scheduling.
Friendly, professional, and outgoing demeanor with the ability to interact with guests, coworkers, and management.
Must thrive in a fast-paced, high-energy environment.
Ability to adapt to guest, client, and restaurant needs as required.
Must be able to stand and walk for up to 8-12 hours during shifts.
Ability to lift up to up to 30 pounds.
Frequent bending, stooping, reaching, and twisting to serve guests or handle equipment.
Carrying and balancing heavy trays with food and beverages.
Must be able to go up and down stairs as needed
Reliable transportation is required
Food Handler Certification is required (or must be obtained before starting work).

Responsibilities

Greeting and seating guests in a warm and professional manner.
Taking accurate food and beverage orders and entering them into the POS system.
Delivering food and beverages promptly to guests.
Clearing and resetting tables, ensuring cleanliness and readiness for the next guests.
Assisting in running food from the kitchen to the dining area as directed.
Providing tableside beverage service, including pouring wine, water, coffee, and tea.
Recommending menu items, answering questions about dishes, and addressing guest concerns.
Maintaining knowledge of the menu, daily specials, and any dietary options.
Assisting with restaurant setup, including arranging tables, chairs, and place settings.
Cleaning and organizing the dining area and workstations throughout and after service.
Using the POS system to process payments accurately, including cash, credit cards, and tips.
Supporting team members with opening and closing duties, including sweeping and mopping floors.
Adhering to all health and safety standards, including proper handling of food and beverages.
Performing other duties as assigned by management.