Server

MPM Macon•Fort Myers, FL

24d•Onsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Luminary Hotel & Co.’s Signature Restaurant, Silver King Costal Kitchen, offers an upscale dining experience showcasing the quality of fresh seafood through clean simple preparations. Silver King Servers will be responsible serving the guest in a gracious and professional manner that represents the highest standards; ensuring exceptional service to all guests that is consistent and continually in accordance to Silver King standards and the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Requirements

High School diploma or higher
Previous hospitality/serving position required, minimum one-year FOH serving experience in upscale or fine dining restaurant or hotel
Possess extensive food, wine, and cocktail knowledge
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology, e.g. tablets

Responsibilities

Wine knowledge to include grape varials and intermediate wine pairing with food
Baseline cocktail knowledge to include classic cocktail recipes and recipes of in-house cocktails as trained by bar staff and management
Serves guests in an efficient courteous manner following the proper steps of service
Report to work on time and in proper uniform/approved attire
Work as part of a team with all team members within the hotel
Check station assigned for cleanliness of area
Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
Have necessary tools to run the shift such as tray, pen, corkscrew, crumber
Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments
Ability to use descriptors to describe dishes
Be aware of any menu items, beverages or other items running low
Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
Follow cash handling procedures, and must be able to explain shortages and overages
Follow the proper steps of service consistently with every table as outlined in training manual
Upsell items to guests at all interactions
Clear tables quickly and quietly ensuring no residue remains on the table
Ability to carry tray
Light food running to include carrying at least two plates at warm or hot temperature
Detail tables and remove items not in use
Never solicit tips
Attend monthly department meetings and daily stand ups without exception unless approved by management
Perform other duties as management requests to service our guests
Ability to use POS (point of sale) system - MICROS
Follow the procedures addressed in the training manual
Any other duties as requested by management