Server

Mankato Hilton Garden Inn • Mankato, MN

16d • Onsite

About The Position

The Server is responsible for taking orders for and serving food and beverage with proper table service and hospitality. They will maintain an efficient, profitable and professional dining room by helping develop repeat customers.

Requirements

• High School Diploma or GED required.
• 1 year of hosting or bussing experience within our company, or serving experience in a full-service restaurant as substitute.
• Ability to read, speak, and write basic English, being able to read tickets and communicate with customers, managers, and other employees.
• Requires good and positive interpersonal verbal communication skills.
• Ability to exercise good judgment.
• Possess multi-tasking and organizational skills.
• Act independently with minimal or no supervision.
• Communicate customer needs to help solve minor problems and complaints. Utilize management when necessary.
• Possess basic computational ability.
• Possess basic computer skills to be able to use POS system.
• Knowledge of food and beverage menus, food preparation and presentation.
• Ability to stand, sit, walk, climb, bend, crouch/stoop, twist and reach for extended periods of time.
• Stand and walk up to 8 hours per day. This includes traveling to and from meetings.
• Have a high level of energy and physical stamina.
• Exert well-paced ability to reach other departments of the restaurant, kitchen and bar areas on a timely basis.
• Lift up to 30 lbs. above eye level and balance a food tray.
• Carry and balance a beverage tray.
• Lift up to 40 lbs. intermittently during workday.

Nice To Haves

• Sales skills preferred.

Responsibilities

• Greet guests with hospitality, make personal connections and maintain proper guest relations during the meal. Act as a brand ambassador for the property and restaurant.
• Work in the dining room, serve food and beverage, and provide table service to guests in a professional, accurate, and friendly manner, following steps of table service guidelines.
• Perform shift duties such as setup, side work, and dining room and server aisle cleanup. Participate as a team player to ensure smooth operations.
• Display a proper professional attitude, demeanor, and cooperation toward guests, peers, and management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED