Server Part Time Gather Craft Kitchen & Bar at Assiniboine Park
About The Position
Reporting to the General Manager, Gather, the Gather Server will work diligently to ensure our guests receive quality products and have a wonderful experience that exceeds their expectations when they visit Gather Craft Kitchen & Bar. They will ensure the accuracy of food and drink orders taken, the prompt delivery of orders, correct cash handling procedures and transactions, and maintain a tidy section. Servers will provide warm and caring service and exhibit deep “ownership” of the restaurant and its unique mission. Servers will engage guests through a menu that highlights food and drink as a cultural unifier. Additional responsibilities include assisting with new staff training and coaching, following health & safety regulations, and assisting peers when required.
Requirements
- Correct cash handling procedures and transactions
- Following health & safety regulations
- Assisting peers when required
- Ensuring the accuracy of food and drink orders taken
- Prompt delivery of orders
- Maintain a tidy section
- Provide warm and caring service
- Exhibit deep “ownership” of the restaurant and its unique mission
- Engage guests through a menu that highlights food and drink as a cultural unifier
- Assisting with new staff training and coaching
Responsibilities
- Provides exceptional customer service to all guests by greeting and acknowledging all guest they come in contact with.
- Assist guests in selecting food and beverage choices by highlighting Gather menu and beverage offerings.
- Answering food preparation questions and seek guidance from kitchen staff on special dietary requirement questions.
- Records and transmits guests orders to kitchen ensuring options and dietary requirements are clearly recorded.
- Maintains table settings by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs on a continual basis.
- Punch orders into POS; issues billings and accepts payment from guests.
- Acts as ambassador to APC and Park Hospitality answering questions about attractions and special events happening both in the restaurants and within the park as a whole.
- Assists with the training of new servers.
- Coaches and mentors junior serving staff on an ongoing basis.
- Intervenes and aids staff when necessary to promote customer satisfaction.
- Ensures all areas are stocked and operating efficiently to maximize Park Hospitality revenues.
- Ensures maintenance of the restaurant and equipment to Park Hospitality standards.
- Enforces proper sanitation and preparation practices and procedures.
- Ensures compliance with effective cash management and cash-out procedures.
- Acts as a key holder for opening the restaurant when required.
- Acts as a liaison between the kitchen staff and front of house staff to resolve problems.
- Adhere and comply with all Compass Group Canada and Park Hospitality policies, safety regulations and safe work practices that will ensure a safe work environment.
- Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
- Demonstrate the ability to establish and maintain positive relationships with co-workers, volunteers, and visitors.
- Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
- Perform other related duties and responsibilities as required.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
