Old Hickory Server (U)

Marriott • National Harbor, MD

8d • Onsite

About The Position

Take accurate orders, serve food and beverage items in a timely manner, provide information about menu items and ensure guest satisfaction.

Requirements

• High school diploma or equivalent preferred.
• Minimum six months serving experience preferred, ideally in a high-volume full service restaurant.
• Good communication skills required.
• Food Handler’s card, Alcoholic Beverage Commission (ABC) card may be required.

Responsibilities

• Ensure all tables are set properly prior to guest arrival.
• Present menus to guests and answer questions about menu items, making recommendations upon request.
• Take food and beverage orders from guests. Up-sell orders by suggesting appropriate additions to orders to maximize sales and guest satisfaction.
• Enter orders into computer order system. Ensure food is prepared correctly prior to serving.
• Follow up with table to ensure guest satisfaction throughout meal. Serve and replenish beverages and other accessories throughout the meal.
• Prepare guest checks ensuring correct orders are listed and totaled. Return promptly with change and receipt having followed the proper cash or credit procedures.
• Demonstrate product knowledge and assist in training new servers and server assistants.
• May transport food orders from the kitchen to the appropriate guest.
• Complete daily side work duties as assigned.
• Assist Server Assistants in clearing and resetting tables as needed.
• Perform other duties as assigned.

Benefits

• health care benefits
• retirement benefits
• earned paid time off (including sick leave where applicable)
• life insurance
• disability coverage
• other life and work wellness benefits

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED