Server

Bites & Brews • Greensburg, PA

24d • Onsite

About The Position

Bites & Brews is located within 814 Lanes and Games™. Servers deliver food and beverages to our guests. They maintain a clean, orderly, and well-stocked dining area, and remain in compliance with all sanitation and safety regulations. Prepares checks and collects payments from guests, and ensures our guests are leaving happy!

Requirements

• Must be 18 years of age.
• High School Diploma or equivalent.
• Positive, engaging personality and attitude.
• Exceptional interpersonal and communication skills.
• Strong time and task management abilities.
• Customer service skills in a fast-paced environment.
• Ability to work well under pressure with staff.
• Ability to perform high-quality work while unsupervised.
• Cash handling skills.
• Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform guests.
• Critical thinking and problem-solving skills.
• Team player.

Nice To Haves

• RAMP certification is preferred, can be obtained during employment.

Responsibilities

• Acknowledges and welcomes guests when they enter the restaurant.
• Takes food and drink orders from our guests accurately and with a positive attitude.
• Writes guests' food orders on order slips, memorizes orders, or enters orders into computers for communicating to kitchen staff.
• Welcomes guests, reads and listens to people to determine beverage preferences, makes recommendations, and takes drink orders.
• Informs guests about new beverages and specials.
• Checks identification to ensure guests are the legal age to purchase alcohol.
• Adheres to all food safety and quality regulations.
• Handles cash, credit, and debit card transactions, and ensures charges are accurate and returns correct change to patrons.
• Maintains a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Ensures tables are enjoying their meals and takes action to correct any problems.
• Prepares checks and collects payments from tables.
• Helps food preparation staff when necessary.
• Responds efficiently and accurately to guest complaints.
• Ensures compliance with sanitation and safety regulations.
• Ensures compliance with RAMP and ServSafe standards.
• Nurtures a positive working environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED