Part Time PM Server

The Marcus Corporation • Pittsburgh, PA

2d • Onsite

About The Position

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

Requirements

• Ability to maintain standards for service, steps of service and all departmental standards.
• Must have high level knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings, serviceware, and menu items.
• Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.
• Prior food and beverage experience required.
• Maintain appropriate uniform guidelines.
• Prior food and beverage experience required.
• Maintain professional demeanor and ensure cleanliness of uniform.
• Self-motivate during slow periods.

Nice To Haves

• Prior hospitality experience preferred.
• Prior hospitality experience preferred.
• Cash handling experience preferred.

Responsibilities

• Provide prompt, courteous, and efficient food and beverage service to guests.
• Create a welcoming dining environment, taking accurate orders, delivering meals, and ensuring guest satisfaction.
• Accurately take guest orders, answer menu questions, provide recommendations when needed and up-sell with each opportunity.
• Deliver meals, coffee, juice, and other beverages quickly and correctly, ensuring guest satisfaction.
• Keep tables, dining areas, and service stations clean, sanitized, and well-stocked throughout the shift.
• Anticipate and respond to guest needs, including refilling beverages and clearing dishes as appropriate.
• Accurately present checks and handle guest payments.
• Prepare the dining area before service (setting tables, restocking supplies) and assist with cleanup and resetting afterward.
• Comply with food handling, sanitation, and safety procedures as required by the hotel and local regulations.
• Abide by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
• Perform all assigned side work to include replenishing condiments and restocking service areas.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Polish glassware and silverware.
• Maintain cleanliness, sanitation and personal hygiene.
• Perform other duties as assigned.

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed