Server

Your Life at SoNapa Grille•Jacksonville Beach, FL

22d•Onsite

About The Position

Your SoNapa Grille Journey Starts Here! Our Mission: To delight our guests and create lasting memories by transporting them to the heart of wine California Wine Country, through a dining experience that combines wines from Sonoma County and Napa Valley complemented with a chef-inspired, Northern California cuisine, served in a warm and inviting atmosphere. Job Title: Server Reports To: Leadership Team Do you have a genuine sense of hospitality? Do you want to be a part of SoNapa Grille as a Server, where your number one priority is to make our guests feel welcome and appreciated. You will be able to let your personality shine while serving your guests from an inspired menu of Chef Driven food creations and a wine list driven by our passion for Sonoma County and Napa Valley wine country. You will engage our guests with friendly, prompt, and attentive service that is perfectly tailored to their pace while letting your unique personality shine. Summary of Position: Servers at SoNapa Grille efficiently manage assigned table section while monitoring the pace and experience of each Guest following SoNapa Grille hospitality standards. They make memorable first and last impressions by letting their personality shine. They use their wealth of food and beverage menu knowledge to share favorites and provide recommendations, all while anticipating needs, processing Guests orders, and taking payment in a hospitable, timely manner.

Requirements

Basic working knowledge of a full-service restaurant.
Ability to engage guests and team in a guest-driven hospitable manner.
Ability to carry a tray for service often weighing 15 lbs. or more.
Some level of money handling experience.
Ability to work 5-6 hours on feet.
Ability to take direction from the leadership team.

Responsibilities

Warmly greet guests in a timely fashion with a genuine sense of hospitality.
Guide guests through the menu with confidence by having a strong working knowledge of the food and wine choices.
Make heartfelt recommendations based on personal favorites and by listening to guests.
Answer guest questions using extensive menu knowledge.
Take orders efficiently and accurately while being mindful of special instructions and allergies.
Deliver food accurately and warmly.
Check back with tables often while keeping tables well maintained at all times.
Ask for help before it affects the guest, and offer help as needed.
Tailor the pace of the guest experience by reading their cues.
Ensure guests are aware of the Vineyard Rewards Loyalty Program before the check is presented.
Always be "check ready" and able to cash out tables quickly and accurately.
Thank guests for choosing SoNapa Grille and warmly invite them back for a future visit.
Help clean, bus, and reset tables.
Support the quality of the shift by performing assigned running side work.
Follow the direction of the leadership team while supporting the Mission of SoNapa Grille.