Server

Vail Resorts•Jackson, WY
•Onsite

About The Position

The server position is expected to perform all duties necessary to support the food and beverage vision of JHGTC: exceptional guest service and deliver quality food to our guests. We expect that you will get to know our members and guests, making each individual feel welcomed and appreciated. You are expected to be knowledgeable of the company’s management systems, policies, and initiatives for Hospitality, Environmental, Health and Safety, and to adhere to the company’s mission, vision, and value statements.

Requirements

  • High School Diploma
  • Previous casual fine dining waiting experience
  • TIPS Certification
  • POS
  • Excellent people skills
  • Excellent interpersonal communication skills
  • Ability to work long shifts and varied hours
  • At least 18 years of age

Nice To Haves

  • Prior Point of Sale system experience
  • Knowledge in wine and beverage service
  • Passion for guest service
  • Ability to efficiently multi-task
  • Calm demeanor in high intensity situations

Responsibilities

  • Greet guests with a SMILE.
  • Adhere to steps of service at all times and strive for the best tailored guest experience.
  • Serves and removes food according to service procedures.
  • Promptness to work and time-effective interactions with guests.
  • Set tables according to specifications, table maintenance during meal, re-sets tables after use.
  • Thoroughly completes side work duties in order to set up team members for success.
  • Work clean and in an organized manner, even when busy.
  • Maintain professionalism and graciousness, even under high stress.
  • Practice full hands in, full hands out.
  • See dining room as an entire section, not just your tables, help your fellow teammates.
  • Treat all coworkers and JHGTC staff from every department with respect to maintain positive working relationships.
  • Be knowledgeable of Chef’s core principles regarding food, menu item ingredients and preparations, cocktail ingredients and preparations, beverage service, hours of operations for all outlets, club event details, location and levels of items needed for service.
  • Be available to work a variety of shifts a week; lunch, dinner, banquets.
  • Be conscious that you are an advocate for the company at work, and outside of work.
  • Provide suggestive upselling where appropriate to enhance the guest experience.

Benefits

  • Paid SICK time
  • Paid PTO after 500 hrs.
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Affordable Housing / RV Sites Available (for limited FT roles)
  • Complimentary and discounted Golf rounds
  • 50% discount on shift meals
  • 40% retail discount plus online ProDeals
  • FREE Participation in Grand Teton National Park guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails
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