Seasonal Server (Full Time) - Pendry Chicago

Montage Hotels & Resorts • Chicago, IL

1d • Onsite

About The Position

At Pendry Chicago, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Chicago is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Requirements

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Basic communication skills
• One year minimum of experience in food and beverage operations

Nice To Haves

• Passionate about spirits, wine, and food
• Personable and love engaging with guests
• Open to learning, developing, and growing both yourself, personally, and helping others do the same
• Trustworthy and have integrity
• Prior micros or other systems experience
• Luxury hotel experience

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Medical, Dental, and Vision insurance
• 401k retirement plan with company matching
• Health Savings Account
• Flexible Spending Account options
• Paid Time Off (Sick Time and Vacation Time)
• Short- and Long-Term Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed