Server

Smokin Fins • Highlands Ranch , CO

13d • Onsite

About The Position

We are looking for servers to join our team. Our mission is to create raving fans by going above and beyond in the name of great service, bringing the highest quality plate to every table, maintaining a fun, clean, and inviting restaurant, being a part in improving our local community, operating with pride and integrity, and never stopping improvement. Everyone is a leader and responsible for upholding these values and maintaining the highest level of excellence.

Requirements

• Be 19 years of age.
• TIPS Certified
• Be able to communicate and understand the predominant language(s) of our guests.
• Must be able to work unsupervised.
• Must be available to work between the hours of 10:00 am to 1:00 am
• Must have the ability to handle money and operate a point-of-sale system.
• Must be able to stand and work for up to 4 hours at a time.
• Must be able to perform repetitive motion work without the assistance of restraints, braces or other incumbrances that limit range of motion or physical activity.
• Must be able to lift, move and shelve products and materials weighing up to 50 lbs.
• Must be able to work in temperatures exceeding 85 for extended periods of time.
• Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast-paced restaurant environment.
• Must possess qualities like adaptability, planning, problem solving, teamwork and multi-tasking.
• Must have above average drink knowledge of spirits, wine & beer and how to prepare cocktails from line-build to garnish.
• Is self-motivated, reliable, and able to work a flexible schedule.
• Must be available Monday-Thursday evenings

Nice To Haves

• A positive, upbeat attitude that cascades to your team and our customers.
• A reliable, can-do attitude and an unmatched work ethic
• Excellent communication skills and attention to detail

Responsibilities

• Interact with guests to ensure they have a great dining experience.
• Provide positive guest interactions in a friendly and efficient manner.
• Be attentive to guests’ needs and make them feel welcome, comfortable, important, and relaxed.
• Maintain a GUEST focus while performing duties.
• Assume 100% responsibility for the quality of guests’ experience.
• Welcome and greet guests within one minute, making them feel special.
• Inform guests of specials and menu changes.
• Make specific recommendations.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Answer questions about food, beverages, and other restaurant functions and services.
• Take food and beverage orders from guests and enter them into the POS system.
• Communicate customer needs and requests effectively to HOH.
• Garnish bar drinks as appropriate, properly open and pour wine tableside.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Pre-bus tables between each course.
• Perform side work during each shift as required by service station assignment.
• Complete opening and closing checklists.
• Maintain clean and stocked service and dining areas.
• Monitor and observe guests dining experience to ensure satisfaction.
• Respond promptly and courteously to any requests.
• Provide proactive beverage refills.
• Prepare final bill, present check to guest, accept payment, and process through the POS system.
• Return change to the guest quickly.
• Be ready and willing to assist fellow servers.
• Thank guests for their visit and invite them to return.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Notify the manager-on-duty any time a guest is not 100% satisfied with their experience.
• Prepare dining room/section for service (sets tables, condiments, candles, silverware, sanitizes tables-chairs-floors, etc.).
• Assist guests with selections of food & beverage, make suggestions, describe chef’s specials/chalkboards, identify appropriate beverage pairings, and answer food preparation questions.
• Provide a unique and special experience to each guest, every time.
• Anticipate guests needs.
• Manicure table throughout the entire guest experience.
• Stay updated on current menu choices, specials & menu deviations.
• Maintain accurate timing of meal progression.

Benefits

• Opportunity for advancement
• Employee discounts
• Flexible schedule
• Company-paid Life and AD&D insurance
• Medical, dental, and vision (available after meeting eligibility requirements)
• Short-term disability insurance (available after meeting eligibility requirements)
• Supplemental life insurance (available after meeting eligibility requirements)
• Employee Assistance Program (available after meeting eligibility requirements)
• Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
• Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
• Flexible work schedules
• Meal discounts
• An opportunity to grow your career path within our family of brands.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed